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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joy Hopson

October 11, 2024

5  out of  5
rating by Joy Hopson
"Been with this agent for several years. They are always very helpful in whatever I need. Highly recommend"
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annie bienvenu

September 27, 2024

5  out of  5
rating by annie bienvenu
"A friend referred me to the State Farm Ins. Office located in Knoxville, TN regarding my auto-insurance and I could not be more pleased with the staff and my new agent. Savannah is very knowledgeable and patiently explained all my options. I am ultimately saving $100/month for the same coverage. Allie and Savannah made the process so easy that I am kicking myself for putting this off for as long as I have. I highly recommend this office. ;) Thank you ladies!"
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leon carter

September 3, 2024

5  out of  5
rating by leon carter
"everyone in the office especially Savannah seems to always put customer first"
We responded:
"Thanks Leon!! So glad to welcome you back to Tennessee!!"
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Khaled Elajam

July 6, 2024

1  out of  5
rating by Khaled Elajam
"If you want something done right, choose another agent. 4 months into a change of beneficiary on my life insurance policy, and it's still not done!! I contacted State Farm directly and they said the form was never submitted. All I got from this agency is wait another 2 weeks and that's every time I call. Now dealing with State Farm directly and bypassing this joke of an Agency."
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Jeremy McNally

June 4, 2024

5  out of  5
rating by Jeremy McNally
"Ahauna Imperato may be one of the nicest people on planet Earth. She made a difficult task very pleasant - she took charge and made me feel like their only customer. You can’t find service like this through an app or third party umbrella provider. Thanks Ahauna!"
We responded:
"WOO-HOO! Love to hear it because we love our customers SOOO MUCH! Thank you for the kind review, Jeremy and let us know whenever we can help again!"
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Lydia Tinsley

March 8, 2024

5  out of  5
rating by Lydia Tinsley
"savanna is so amazing!! i’ve had such a difficult time with insurances for months now & she is always quick to help & explain things to me. very trustworthy, sweet & patient person. thank you for everything!! :)"
We responded:
"Welcome to State Farm, Lydia! So happy to have earned your business and helped so much with your insurances. Whenever you need something, just let us know :) Thanks!"
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Amanda Diane Cosby

March 7, 2024

5  out of  5
rating by Amanda Diane Cosby
"Savannah is the best, she got me a good rate about a month ago on my 2017 Nissan Sentra and I added another vehicle today with no problem and very fast. Thank you Savannah!!!"
We responded:
"So kind of you to say, and thank you for the 5-Stars Amanda! Just give our office a ring whenever we can be of service!"
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Paul and Marcy Brown

March 6, 2024

5  out of  5
rating by Paul and Marcy Brown
"Elliot Ettenborough and Jr Account Executive Ahauna Imperato do great work. Ahauna is very personable and easy to get a hold of. It is a pleasure to do business with them."
We responded:
"It's our pleasure! Welcome to our family office, Brown family! And thank you for leaving such a kind review 😊"
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Mary Ellis

March 1, 2024

5  out of  5
rating by Mary Ellis
"I was greeted by a very friendly young lady who answered all my questions and led me to the information I needed. I was anxious to have a policy that cost less than I'd been paying and she did that. It satisfies all the requirements I need for home and auto insurance. Thank you very much."
We responded:
"Welcome to our family office, Mary!! So happy to help - let us know whenever you need anything 😊"
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Charity Hargrove

February 26, 2024

5  out of  5
rating by Charity Hargrove
"Timely and nice and helpful"
We responded:
"Like a good neighbor! So happy to help and have you as our customer, Charity!"
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Ray Anderson

February 8, 2024

5  out of  5
rating by Ray Anderson
"Savanah Holloway was sooooo AWESOME!! She made the whole process easier to understand, and I am so blessed to have Statefarm as my insurance thanks to her!"
We responded:
"Love to hear it! We're so happy to help and have you as our customer. Please always feel free to reach out should you need anything at all, Ray!"
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Cody Underwood

January 30, 2024

5  out of  5
rating by Cody Underwood
"Savannah Holloway always takes care of me whether it’s about billing or taking care of fine details with my policy. She has been very helpful answering any and all of my questions. I appreciate her working with me!! Thank you Savannah"
We responded:
"Outstanding! Call our office whenever we can be of service, Cody! Thank you for the great review!"
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Heath Pickel

January 11, 2024

5  out of  5
rating by Heath Pickel
"This office was great to talk to and helped me with everything I was looking for. Very professional!"
We responded:
"Like a good neighbor! Happy to help - let us know when we can be of service again! Thanks for the great review, Heath"
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Marjie O'Connor

January 4, 2024

5  out of  5
rating by Marjie O'Connor
"Elliott has been very helpful during my move out of state, getting me set up with a new agent and arranging for a refund of some additional payments I made by mistake. I’m sorry I can’t keep him as my agent."
We responded:
"Thank you, Marjie! Sad to see you leave Tennessee, but very happy to help get you settled in your new state. Happy New Year!"
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Ashlyn Wood

November 22, 2023

5  out of  5
rating by Ashlyn Wood
"Savannah is an absolute rockstar!! Not only was she very personable and hilarious, she’s very efficient and is all about being upfront with policies. After having a hard time getting reasonable quotes from other companies, Savannah was able to get me an amazing deal with everything I wanted! 10/10 would recommend! :)"
We responded:
"Rock on, Ashlyn! Welcome to our family office, State Farm. When you need us, just call. And thank you for the stellar review!"
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Brandon Haston

November 20, 2023

5  out of  5
rating by Brandon Haston
"Mr Sain was able to double my insurance policy while saving me $20 per month. It was a seamless process switching companies, and Mr Sain went above and beyond to help with the conversion."
We responded:
"Savings of $240/year - great! Going above and beyond to make it a seamless transition on over to the home team, State Farm! Welcome and when you need us, just give us a ring, Brandon!"
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mariah fouch

October 31, 2023

5  out of  5
rating by mariah fouch
"Savannah was so helpful & kind. Would highly recommend her to anyone!"
We responded:
"Lovely! Welcome to our family office, and thank you for the kind 5-Star Review! Just let us know when we can help"
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Christasha Johnson

October 25, 2023

5  out of  5
rating by Christasha Johnson
"Savannah was very informative and helpful in explaining my insurance options. She is definitely a joy to speak and work with!"
We responded:
"Wonderful, we love hearing that our office is a joy to our customers, as being informative and helpful are some of the key qualities we strive to bring to our customers every day. Thank you for the wonderful review, Christasha! Whenever you need us, we're here for you 😊"
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Kim Barry

October 24, 2023

5  out of  5
rating by Kim Barry
"Great customer service!"
We responded:
"Thank you for the great review, Kim!! "
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Jon Shellhammer

October 24, 2023

5  out of  5
rating by Jon Shellhammer
"We are relocating from Southern California to Loudon County. While we haven't yet met anyone in the Ettenborough State Farm Office, we have dealt with numerous individuals over the phone, including Elliot, Brittni, Ali, and most recently Savannah. Every individual we have talked with shows the utmost in both courtesy and professionalism. Very happy to have chosen this office for our insurance needs."
We responded:
"We're so happy to welcome you to Tennessee, Jon! Thank you for the 5-Star review. We're here for you when you needs us! 😊"
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Dwight Lamb

October 20, 2023

5  out of  5
rating by Dwight Lamb
"These folks are awesome for insurance they answer every question and take care of their customers."
We responded:
"You got it, Dwight! Thank you for your business, and we're always happy to help whenever you need us!"
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Cathy Nowak

October 18, 2023

5  out of  5
rating by Cathy Nowak
"Cody was a great help in explaining insurance issues and helping me get renters insurance got a great quote for him. Very friendly and knowledgeable save me some money even with renters insurance I highly recommend Cody."
We responded:
"Thanks for the 5-Stars, Cathy! Reach out for anything you may need - so happy to help and have you as our customer!"
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Shannon Beekhuizen

October 16, 2023

5  out of  5
rating by Shannon Beekhuizen
"Savannah Holloway, my new State Farm agent in Knoxville, TN is amazing! I recently moved to beautiful TN and married. My new last name needed to be added to my policy. Savannah was highly recommended. She was able to handle my paperwork quickly and easily, which I appreciated! Previous experiences with a different office were not as positive. Thank you Savannah for all of your assistance!"
We responded:
"Congratulations and Welcome to Beautiful TN! We really take pride in making sure you're taken care of and properly protected here at our family offices. If ever we can help further, just say the word (or give us a call :)"
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Mary Luther

October 10, 2023

5  out of  5
rating by Mary Luther
"Brittni was wonderful! She made the process of switching companies so easy."
We responded:
"Welcome to our family office, Mary! So happy to get you to a better state. And thank you for your kind review."
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Nia Haller

October 9, 2023

5  out of  5
rating by Nia Haller
"I called in to ask some general questions about my policy, as I’ve carried it for a while but never actually had to use it, and had the pleasure of speaking with Allie. She walked me through everything step by step, explained the ins and outs (let’s be honest insurance can be hard to understand sometimes, but she made it SO easy), and gave great advice. 20/10, would recommend working with them if you don’t already!"
We responded:
"20/10 SO excited you're our customer. We really strive to simplify the complex and educate on what insurance coverages are appropriate for any given unique household. So happy to help, and when we can lend a hand further, I encourage you to reach out :) Thank you for leaving a review, Nia! "