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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Khaled Elajam

July 6, 2024

1  out of  5 rating by Khaled Elajam
"If you want something done right, choose another agent. 4 months into a change of beneficiary on my life insurance policy, and it's still not done!! I contacted State Farm directly and they said the form was never submitted. All I got from this agency is wait another 2 weeks and that's every time I call. Now dealing with State Farm directly and bypassing this joke of an Agency."
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Jeremy McNally

June 4, 2024

5  out of  5 rating by Jeremy McNally
"Ahauna Imperato may be one of the nicest people on planet Earth. She made a difficult task very pleasant - she took charge and made me feel like their only customer. You can’t find service like this through an app or third party umbrella provider. Thanks Ahauna!"
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Lydia Tinsley

March 8, 2024

5  out of  5 rating by Lydia Tinsley
"savanna is so amazing!! i’ve had such a difficult time with insurances for months now & she is always quick to help & explain things to me. very trustworthy, sweet & patient person. thank you for everything!! :)"
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Amanda Diane Cosby

March 7, 2024

5  out of  5 rating by Amanda Diane Cosby
"Savannah is the best, she got me a good rate about a month ago on my 2017 Nissan Sentra and I added another vehicle today with no problem and very fast. Thank you Savannah!!!"
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Paul and Marcy Brown

March 6, 2024

5  out of  5 rating by Paul and Marcy Brown
"Elliot Ettenborough and Jr Account Executive Ahauna Imperato do great work. Ahauna is very personable and easy to get a hold of. It is a pleasure to do business with them."
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Mary Ellis

March 1, 2024

5  out of  5 rating by Mary Ellis
"I was greeted by a very friendly young lady who answered all my questions and led me to the information I needed. I was anxious to have a policy that cost less than I'd been paying and she did that. It satisfies all the requirements I need for home and auto insurance. Thank you very much."
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Charity Hargrove

February 26, 2024

5  out of  5 rating by Charity Hargrove
"Timely and nice and helpful"
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Ray Anderson

February 8, 2024

5  out of  5 rating by Ray Anderson
"Savanah Holloway was sooooo AWESOME!! She made the whole process easier to understand, and I am so blessed to have Statefarm as my insurance thanks to her!"
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Cody Underwood

January 30, 2024

5  out of  5 rating by Cody Underwood
"Savannah Holloway always takes care of me whether it’s about billing or taking care of fine details with my policy. She has been very helpful answering any and all of my questions. I appreciate her working with me!! Thank you Savannah"
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Heath Pickel

January 11, 2024

5  out of  5 rating by Heath Pickel
"This office was great to talk to and helped me with everything I was looking for. Very professional!"
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Marjie O'Connor

January 4, 2024

5  out of  5 rating by Marjie O'Connor
"Elliott has been very helpful during my move out of state, getting me set up with a new agent and arranging for a refund of some additional payments I made by mistake. I’m sorry I can’t keep him as my agent."
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Ashlyn Wood

November 22, 2023

5  out of  5 rating by Ashlyn Wood
"Savannah is an absolute rockstar!! Not only was she very personable and hilarious, she’s very efficient and is all about being upfront with policies. After having a hard time getting reasonable quotes from other companies, Savannah was able to get me an amazing deal with everything I wanted! 10/10 would recommend! :)"
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Brandon Haston

November 20, 2023

5  out of  5 rating by Brandon Haston
"Mr Sain was able to double my insurance policy while saving me $20 per month. It was a seamless process switching companies, and Mr Sain went above and beyond to help with the conversion."
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mariah fouch

October 31, 2023

5  out of  5 rating by mariah fouch
"Savannah was so helpful & kind. Would highly recommend her to anyone!"
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Christasha Johnson

October 25, 2023

5  out of  5 rating by Christasha Johnson
"Savannah was very informative and helpful in explaining my insurance options. She is definitely a joy to speak and work with!"
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Kim Barry

October 24, 2023

5  out of  5 rating by Kim Barry
"Great customer service!"
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Jon Shellhammer

October 24, 2023

5  out of  5 rating by Jon Shellhammer
"We are relocating from Southern California to Loudon County. While we haven't yet met anyone in the Ettenborough State Farm Office, we have dealt with numerous individuals over the phone, including Elliot, Brittni, Ali, and most recently Savannah. Every individual we have talked with shows the utmost in both courtesy and professionalism. Very happy to have chosen this office for our insurance needs."
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Dwight Lamb

October 20, 2023

5  out of  5 rating by Dwight Lamb
"These folks are awesome for insurance they answer every question and take care of their customers."
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Cathy Nowak

October 18, 2023

5  out of  5 rating by Cathy Nowak
"Cody was a great help in explaining insurance issues and helping me get renters insurance got a great quote for him. Very friendly and knowledgeable save me some money even with renters insurance I highly recommend Cody."
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Shannon Beekhuizen

October 16, 2023

5  out of  5 rating by Shannon Beekhuizen
"Savannah Holloway, my new State Farm agent in Knoxville, TN is amazing! I recently moved to beautiful TN and married. My new last name needed to be added to my policy. Savannah was highly recommended. She was able to handle my paperwork quickly and easily, which I appreciated! Previous experiences with a different office were not as positive. Thank you Savannah for all of your assistance!"
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Mary Luther

October 10, 2023

5  out of  5 rating by Mary Luther
"Brittni was wonderful! She made the process of switching companies so easy."
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Nia Haller

October 9, 2023

5  out of  5 rating by Nia Haller
"I called in to ask some general questions about my policy, as I’ve carried it for a while but never actually had to use it, and had the pleasure of speaking with Allie. She walked me through everything step by step, explained the ins and outs (let’s be honest insurance can be hard to understand sometimes, but she made it SO easy), and gave great advice. 20/10, would recommend working with them if you don’t already!"
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Carmen Ritz

October 6, 2023

5  out of  5 rating by Carmen Ritz
"Elliot really cares about his customers. He had a customer moving out of state and made sure to take great care of them. Very professional."
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John Cooper

October 6, 2023

5  out of  5 rating by John Cooper
"Great insurance agents. Quick assistance and friendly with a helpful money saving mindset. Recommend them highly."
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Stacy Breeden

October 5, 2023

5  out of  5 rating by Stacy Breeden
"I wanted to give this review more than a 5-star review. My appreciation goes out to Savannah Holloway, Senior Account Executive at the Elliot Ettenborough Agency on Kingston Pike in Knoxville, TN. I highly recommend the stellar manner in which Savannah Holloway, used her professional and customer service skills to help me when I called in to their office in September to get help with possibly moving our auto insurance to State Farm. Savannah's knowledge and skill of knowing their insurance coverage and answering all my questions, convinced me that they were truly the insurance company to go with moving forward. She also was able to let me know all aspects of including bundling our home insurance to save us money on all our policies moving forward. She took what was a stressful situation to me and turned it around in our 30-minute conversation versus my dealing with another agency for days with no results or resolution. I would recommend their local agency and Savannah Holloway as you State Farm Agent to anyone for all your insurance needs. Stacy Breeden, Satisfied New Customer of State Farm"